Outsourcing YourDefect Management

Our consultants have hands on expertise with managing defects across all Workday Test Phases including Unit, Integration, Functional End To End and Acceptance test phases. Defect Management is a specialist discipline due to the complexities of priorities, severities and Service Level Agreements associated with the defect resolution process. Defect Management is proven to add exceptional value to Workday Testing as it provides the required dedication and diligence to assure the solution and minimize the risk of failures in the live system that can lead to reputational damage or poor user experience.

 With exposure to Workday HCM modules including Core HCM, Recruitment, Learning, Absence Management, Advanced Compensation, Talent Optimisation, Finance, Procurement and Payrolls Integration. We understand typical defects, issues and incidents that arise during Workday testing so we anticipate and mitigate better than others. 

With tons of experience with managing global Workday projects across varying industry sectors and clientele, our consultants are proficient with all industry standard Defect Tracking and Management tools (Jira, ALM, Smartsheet). It means we can adapt quickly to any of agile, waterfall and V-Models to drive testing and take a lead role in delivering quality, and are best placed to take on medium to large scale roll outs within Launch and Full Implementations. 

How It Works

Initiation

Share your Test Strategy, Test Plans, access to your defect management systems and process guides so we better understand your expectations and requirements.

Analysis

Reviews and detailed analysis of your defect management process, SLAs, and Transition statuses within your defect management system

Defect Management & Progress Reporting

Managing defects and progress of re testing effort for confirmed fixes.

Defect Summary Reporting

Closing summary report of all defects found during testing and associated caveats.