Our consultants have hands on expertise with managing defects across all Test Phases including Unit, Integration, Functional End To End and Acceptance test phases. Defect Management is a specialist discipline due to the complexities of priorities, severities and Service Level Agreements associated with the defect resolution process. Defect Management is proven to add exceptional value to Testing as it provides the required dedication and diligence to assure the solution and minimise the risk of failures in the live system that can lead to reputational damage or poor user experience.
We understand typical defects, issues and incidents that arise during testing so we anticipate and mitigate better than others.